Privacy policy

All Pump Services: Okavango Park 6, 35 Patrys Crescent, Brackenfell, 7560.

What we collect

When you fill in a form we collect your name, phone number, email, and the details of your request. For hire we also collect a copy of your ID or driver's licence and the time, date and internet address when you accepted the hire terms.

Why we collect it

Only to reply to your request, prepare your quote, and manage your hire or repair. We do not sell or share your details.

Marketing

We only send tips or offers if you ticked the separate opt-in box. You can ask us to stop at any time.

ID copies

ID copies are stored privately. Only the owner can view them, every view is logged, and they are deleted automatically after the period set by the owner.

Chat assistant

The chat assistant on this website is an AI and your messages are processed to answer you.

Cookies and analytics

We count visits and taps using our own cookie-free analytics. If optional Google Analytics is enabled, we ask before loading it or setting analytics cookies. Accept allows Google Analytics to measure visits and call, WhatsApp and form actions. No thanks keeps it off. Your choice is saved on this device.

Your rights

Under POPIA you may ask to see, correct or delete your information. Call 082 416 8724 or send us a message on the contact page.